Privacy Policy

Paymoola Sree Puliyambilli Vishnumaya Bhadrakali Devasthanam respects the privacy of every devotee and visitor. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website www.paymooladevasthanam.com or use any of the services offered through it, including booking offerings (vazhipadu), contacting us, or viewing temple information.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, kindly refrain from using the Website.

1. Information We Collect

We collect only the information necessary to serve devotees and operate the Website:

a. Information You Provide

• Contact & Enquiry Details: name, phone number, email address, and the message you submit through our contact or enquiry forms.
• Booking Details: information you share when booking an offering (vazhipadu), pooja, or annadhanam, including devotee name, nakshatra (birth star) if provided, offering preferences, and date.
• Communications: records of correspondence when you reach us by phone, email, WhatsApp, or social media.

b. Information Collected Automatically

• Device & Usage Data: pages visited, time spent, browser type, operating system, and referring page.
• Approximate Location Data: IP address and approximate geographic details (country, region, city) determined via a third-party geolocation service (ipapi.co), used purely for aggregated analytics.
• Session Identifiers: a randomly generated visit ID stored in your browser's session storage to avoid counting the same visit multiple times.

We do not knowingly collect any sensitive personal data such as financial account details, passwords, biometric data, caste, religion (beyond the devotional context of the Website), or health records.

2. How We Use Your Information

• To respond to enquiries, confirm bookings, and coordinate offerings and poojas on your behalf.
• To share pooja prasadam updates, receipts, or confirmations when requested.
• To understand how devotees interact with the Website so we can improve content, navigation, and accessibility.
• To comply with applicable laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India.
• To protect the Website from fraudulent, abusive, or unlawful activity.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. Sharing of Information

Your information may be shared only in the following limited circumstances:

• With trusted service providers who help us operate the Website (for example, email delivery via EmailJS, hosting providers, and geolocation lookup) under strict confidentiality.
• With temple authorities and priests responsible for executing your pooja, offering, or enquiry.
• When required by a court, regulator, or law enforcement agency under applicable Indian law.
• To protect the rights, property, or safety of the Temple, its devotees, or the public.

4. Cookies & Tracking Technologies

The Website uses a small amount of browser storage (session storage) to maintain visit identifiers and user preferences such as language. We do not use advertising cookies or third-party behavioural tracking. You may clear this data at any time through your browser settings, though some features may not work as intended afterwards.

5. Third-Party Links

Our Website links to external services such as YouTube, Instagram, WhatsApp, Google Maps, and our design partner's site. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any information with them.

6. Data Retention

We retain enquiry and booking information only for as long as is necessary to serve you, fulfil the offering, maintain temple records, and comply with legal obligations. Analytics and visit logs are kept in aggregated form and purged periodically.

7. Data Security

We use reasonable technical and organisational safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information, subject to any legal or legitimate record-keeping requirements.
• Withdraw consent for future communications at any time.

To exercise any of these rights, please contact us using the details provided at the end of this Policy.

9. Children's Privacy

The Website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Your continued use of the Website after such changes indicates acceptance of the updated Policy.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please reach out to us: